Shipping policy

Shipping Policy

Thank you for shopping with us! We’re excited to get your order into your hands as quickly as possible. Please review our shipping policy below.

Processing Times

  • Orders are processed within 2–5 business days after purchase.

  • You’ll receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery

  • Shipping rates are calculated at checkout based on your location and order size.

  • Standard delivery typically takes 5–10 business days within the U.S. (after processing).

  • International shipping is available! Delivery times vary by country, but most orders arrive within 10–21 business days.

  • Please note: shipping times are estimates and may be impacted by factors beyond our control (such as postal delays, customs processing, or holidays).

Order Tracking

  • Once your order ships, you’ll receive a tracking link so you can follow your package every step of the way.

Missing or Delayed Packages

  • If your package is delayed, please allow a few extra business days before contacting us.

  • If your order appears lost in transit, reach out to us at [your email/contact info] and we’ll work with the carrier to resolve it.

Customs & Duties (International Orders)

  • International customers are responsible for any customs fees, duties, or taxes required by their country. These costs are not included in your shipping fee.

Questions?

If you have any questions about shipping or your order status, contact us at BossNuova@gmail.com—we’re here to help.